Question 1

How do you ship orders?

Accepted Answer

UK orders are shipped via Royal Mail Tracked 24, typically arriving in 1 to 2 working days, depending on stock. International orders are sent tracked and usually arrive within 5–10 working days. You will receive a tracking number by email once your order is dispatched, and processing time is 1 working day before dispatch.

Question 2

What is your return policy?

Accepted Answer

Returns are not accepted, however, if there are any issues with the product we will resolve them.

Question 3

How many tracks are on the USB?

Accepted Answer

Over 15,000 tracks are included across all the folders shown.

Question 4

Will the USB work in my car?

Accepted Answer

Yes — the USBs contain standard MP3 files and work in any car, laptop, TV, or speaker with a USB port.

Question 5

Can I pick specific folders?

Accepted Answer

The fully loaded package includes all folders. Message Kay The Plug if you want a custom mix.

Question 6

What's in the box?

Accepted Answer

Your chosen branded USB or SD card, pre-loaded with folders of music, remixes, and videos, ready to plug and play, packaged securely in cushioned packaging to protect it in transit.

Kay The PlugFully Loaded Music USBs & SD Cards

All Folders

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